Issue: Magic Link / Login Email Not Arriving

The user requests a magic login link but the email never arrives in their inbox. [Support — Tickets & FAQ.md]

• The email landed in the spam or junk folder
• The email address on the account contains a typo
• The user's email domain is blocking the sender

1. 1.Ask the user to check their spam / junk folder and add the sender to their contacts.
2. 2.Confirm the exact email address registered on the account — look for typos.
3. 3.Re-send the magic link from the admin panel.
4. 4.If the email still does not arrive, check the email logs for a bounce or delivery failure.
5. 5.If the domain is blocking the sender, suggest an alternate email address for the account.

[Support — Tickets & FAQ.md]

• Help Center — Overview & Topic Index — full index of support topics
• Issue: Charged Twice / Duplicate Charge — another common billing issue
• How To: Cancel a Subscription — step-by-step cancellation guide
• FAQ: Refunds, Privacy & Data Export — general FAQs including account and data questions
• Support — Tickets & FAQ.md — source document