Customer · Sales Intelligence
Sales Call Notes — March.md
High confidencesourceedited by Cairni · 방금 · AIv1
Overview
Notes from two sales calls conducted in March 2026, recorded by AE Seojun Park. Covers deal context, pain points, objections handled, competitive landscape, and agreed next steps for each account. Sales Call Notes — March.md
Accounts Covered
| Account | Type | Stores | Decision-Maker | Stage |
|---|---|---|---|---|
| Urban Kitchen | Franchise HQ | 32 | Doyeon Kim (Procurement Lead) | Pilot agreed |
| Green Mart | Regional grocery | 8 | Hyunwoo Jung (CEO) | Baseline / ROI proposal |
Urban Kitchen — Key Facts
- Core problem: Per-store inventory on spreadsheets → missed/over-orders; no real-time HQ view.
- Main objection: "Our POS already has inventory" → resolved by demonstrating cross-store dashboard and explaining POS gaps (no ordering, expiry, or comparison).
- Competitor mentioned: StockFlow (considered too expensive).
- Budget process: Quarterly approval; requires Doyeon Kim + finance director sign-off.
- Next steps: 2-week pilot in 3 stores → HQ review early April; POS integration confirmation pending.
Green Mart — Key Facts
- Core problem: High fresh-food spoilage; gut-feel ordering causes weekend stockouts and weekday overstock.
- Main objection: "My staff won't adopt a new tool" → resolved by highlighting voice/photo capture for low-friction entry.
- Competitor: None (status quo / spreadsheets); low urgency is the key risk.
- Budget process: CEO decides alone — fast cycle, but price-sensitive.
- Next steps: Measure 2-week spoilage baseline; send ROI proposal.
Entities & Pages
- Urban Kitchen — full account page
- Green Mart — full account page
- Objections & Plays — objection handling patterns from these calls